Show the item first
Start with a photo of the whole product. If useful, add a second angle and a close-up of the problem. One to three product photos are enough. Every photo in this request should show the same physical item.
Show the item first
Use good light and keep the item in focus. A picture of the controls, a damaged area, or an error display can help explain what you are seeing. The white sticker comes in a separate step, so you do not need to find it before taking your product photos.
Keep the photo useful
Photograph the product as it is. You do not need to open a casing, remove a cover, or run a faulty product to take a photo. Leave people, private documents and unrelated screens out of the frame.
Keep the photo useful
Your photos belong to your private repair request. Reading these instructions or opening Start Repair does not publish your photos or create a confirmed appointment.