Dyson repair path
Continue with Dyson
Keep this symptom in context, then choose the exact model for compatible repairs and model-specific instructions.
Vacuum symptom guide
Why Is My Vacuum Not Charging?
A charging failure can start at the outlet, adapter, cable, wall mount, dock, contacts, battery, temperature protection, or machine controls. The indicator pattern and where charging voltage stops help identify the repair target.
Important distinction
A symptom is not a repair diagnosis
The same symptom can come from several assemblies. Use the evidence below to choose a repair path, then confirm the failed part and exact model compatibility before ordering.
Stay in your brand path
Continue with your vacuum brand
This symptom guide is shared across vacuum brands. Return to your brand repair hub, or choose the exact model before using a model-specific DIY procedure or ordering a part.
Shark repair path
Continue with Shark
Keep this symptom in context, then choose the exact model for compatible repairs and model-specific instructions.
Hoover repair path
Continue with Hoover
Keep this symptom in context, then choose the exact model for compatible repairs and model-specific instructions.
Bissell repair path
Continue with Bissell
Keep this symptom in context, then choose the exact model for compatible repairs and model-specific instructions.
Eureka repair path
Continue with Eureka
Keep this symptom in context, then choose the exact model for compatible repairs and model-specific instructions.
Dirt Devil repair path
Continue with Dirt Devil
Keep this symptom in context, then choose the exact model for compatible repairs and model-specific instructions.
Tineco repair path
Continue with Tineco
Keep this symptom in context, then choose the exact model for compatible repairs and model-specific instructions.
iRobot / Roomba repair path
Continue with iRobot / Roomba
Keep this symptom in context, then choose the exact model for compatible repairs and model-specific instructions.
Safety first
Stop and inspect before using it again
Disconnect a charger or battery that is swollen, cracked, wet, unusually hot, hissing, smoking, or producing a chemical odor. Do not charge it again indoors.
Safe first checks
- Confirm the charger is the specified unit for the exact model and battery variant.
- Try a known-working outlet and reseat dry external connections without opening the charger or battery.
- Allow a hot or cold battery to reach normal room temperature before one controlled charging attempt.
Narrow the cause
What to observe before choosing a repair
Record these details without bypassing an interlock or opening a sealed electrical assembly. They help distinguish repair targets that can produce a similar symptom.
- The exact charging light, screen message, app alert, or lack of indication
- Whether charging works through a direct cable but not a wall mount or dock
- Whether the battery and charger are at normal room temperature
- Whether contacts are aligned, dry, clean, and physically undamaged
Possible repair paths
Repairs that can fit this symptom
These are possibilities, not a definitive diagnosis. Select the repair whose evidence fits the exact machine and behavior.
Charger or AdapterPossible repairThe specified adapter, cable, connector, or wall-mount charging path has no correct output.View this repairBattery ReplacementPossible repairThe charger and contacts work but the battery will not accept or retain a charge.View this repairRobot Dock RepairPossible repairA robot charges inconsistently or not at all at its dock despite clean, aligned contacts.View this repairControl Board RepairPossible repairCharging power reaches the machine but a confirmed charging-control or battery-management board does not respond.View this repair
Repair intake
Still not sure which repair fits?
Start with the make, exact model, photos, and what the vacuum is doing. Inspection confirms the failed assembly before final parts or repair decisions.