Dyson Uprights
Dyson Ball upright
UP13 Ball upright family sold under Animal, Allergy, Multi Floor, Complete, and Total Clean names with a motor-driven removable cleaner head.
DiscontinuedUprights
Model identity
Family and variants
- Family
- Ball
- Type
- Uprights
- Machine codes
- UP13
- Known variants
- Ball Allergy, Ball Allergy Extra, Ball Animal, Ball Animal Pro+, Ball Complete, Ball Multi Floor, Ball Multi Floor Origin, Ball Total Clean
Attributes
How this model is configured
- corded
- bagless
- full-size upright
- ball steering
- electrically connected cleaner head
- washable filters
- hose and wand
Schematic
Dyson Ball upright schematic
Schematics
Possible causes
Repairs that may fit your Ball upright
Select what you notice. Repairs that do not fit every selected symptom are removed from this list.
10 possible repairs
Clog RemovalBlockages in hoses, wands, bins, filters, and internal air paths that make the vacuum work harder than it should.ViewFilter ServiceDirty, clogged, missing, or overused filters that reduce suction, cause odor, and make the motor work harder.ViewMotor RepairMotor repairs are moderately common and usually come after simpler airflow, belt, filter, and electrical causes are ruled out.ViewSeal or GasketSeal and gasket issues are moderately common and often hide behind weak suction, dust leaks, or bin problems.ViewPower Switch RepairA worn physical power switch, button, actuator, terminal, or immediate connection that interrupts mains-powered startup.ViewCord or PlugCord and plug repairs are common on corded uprights and canisters because cords are pulled, wrapped, stepped on, and flexed for years.ViewHose RepairHose repairs are common because hoses flex, clog, split, and leak over years of normal use.ViewBin RepairCracked bins, worn latches, blocked inlets, and damaged bin seals that affect airflow or debris release on this Dyson.ViewBrush Roll RepairJammed, damaged, worn, or seized brush bars, rollers, bearings, end caps, and bristle assemblies.ViewCleaner Head RepairCleaner-head motors, wiring, drive assemblies, and housing faults that stop this Dyson's fitted powered head from cleaning correctly.View
Verification
Official model references
U.S. model identity and status were last checked 2026-07-11. A support listing confirms a machine family exists, but does not by itself mean the machine is still sold new.
Professional repair
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